Terms of Services
Welcome to UnitedPips, your trusted partner in forex trading. By accessing and using our platform, you agree to be bound by the following Terms and Conditions. Please read them carefully and ensure you understand each section. These terms outline the rights and responsibilities of both UnitedPips and our clients. Your continued use of our services signifies your acceptance of these Terms and Conditions, which may be updated periodically.
1. Introduction
1.1 Scope and Acceptance
Welcome to UnitedPips. We are dedicated to providing you with high-quality forex trading services. By using our platform, you accept and agree to abide by these Terms and Conditions. This agreement forms a binding legal contract between you and UnitedPips.
1.2 Changes to Terms
UnitedPips reserves the right to amend these Terms and Conditions at any time. Changes will become effective immediately upon posting on our website. It is your responsibility to review these terms regularly. Continued use of our services after any amendments constitutes your acceptance of the updated terms.
1.3 Language
Our official language is English. Any translations of these Terms and Conditions are provided for convenience only, and the English version will prevail in the event of any discrepancies.
2. Risk and Responsibility
2.1 Risk Acknowledgement
Forex trading involves significant risks, including the risk of losing all or more than the initial investment. By using our platform, you acknowledge that you are aware of these risks and that you have the financial capability to assume them.
2.2 Independent Assessment
You are solely responsible for evaluating the risks associated with trading in the forex market. UnitedPips does not provide investment advice, and any trading decisions you make are at your discretion.
2.3 Risk Management
We encourage you to use risk management tools available on our platform to help protect your investments. This includes setting stop-loss orders, using leverage responsibly, and diversifying your trading activities.
2.4 No Guarantees
While UnitedPips offers tools and resources to assist in your trading, we do not guarantee any specific results or profits. Market conditions can be volatile and unpredictable, and past performance is not indicative of future results.
3. Account Registration and Management
3.1 Eligibility Criteria
To open an account with UnitedPips, you must be at least 18 years old and have the legal capacity to enter into a binding contract. By registering, you represent that you meet these criteria.
3.2 Account Registration
To access our trading platform, you must complete the registration process. This involves providing accurate personal information, including your full name, address, and contact details. You must ensure that all information is truthful and up-to-date.
3.3 Multiple Accounts
You are allowed to open only one account with UnitedPips, unless expressly permitted by us. Any attempt to open multiple accounts without permission may result in suspension or termination of all accounts.
3.4 Account Verification
To comply with legal and regulatory requirements, you must complete our account verification process. This includes providing valid identification documents and proof of address. Failure to do so may result in account restrictions or closure.
3.5 Account Security
You are responsible for maintaining the confidentiality of your account credentials, including your username and password. Any activity conducted through your account will be deemed authorized by you. Notify us immediately if you suspect unauthorized access to your account.
3.6 Account Activity
Regular account activity is required to maintain your account in good standing. UnitedPips reserves the right to charge inactivity fees or close accounts that have been dormant for an extended period, as detailed in our Fee Schedule.
3.7 Account Closure
You may request to close your account at any time. Upon account closure, you must settle all outstanding obligations, including any negative balances. UnitedPips reserves the right to close accounts that violate these Terms and Conditions or engage in fraudulent or illegal activities.
4. Privacy and Data Protection
4.1 Data Collection
UnitedPips is committed to protecting your privacy. We collect and process personal information in accordance with our Privacy Policy, which outlines how we use, store, and protect your data.
4.2 Use of Personal Data
We use your personal data to provide and improve our services, verify your identity, process transactions, and communicate with you. We may also use your data for marketing purposes, but you have the right to opt out of receiving promotional communications.
4.3 Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes encryption, firewalls, and secure data storage practices.
4.4 Sharing of Information
We may share your personal information with third parties, such as regulatory authorities or financial institutions, as required by law or to facilitate our services. We will not sell or rent your personal data to third parties without your consent.
4.5 Client Rights
You have the right to access and correct your personal information, as well as request the deletion of your data. For more information on how we handle your data, please refer to our Privacy Policy.
5. Financial Transactions
5.1 Base Currency
All financial transactions, including deposits and withdrawals, are conducted in the base currency of US dollars (USD). Any currency conversion fees are the responsibility of the client.
5.2 Deposits
You may fund your account using various methods, including bank transfers, credit/debit cards, and e-wallets. We strive to process deposits promptly, but processing times may vary depending on the payment method used.
5.3 Withdrawal Requests
Withdrawal requests can be submitted at any time through your account dashboard. We aim to process withdrawals within specified timeframes, but delays may occur due to verification procedures or banking constraints.
5.4 Withdrawal Limits and Fees
Withdrawal limits and applicable fees are detailed in our Fee Schedule. UnitedPips reserves the right to adjust these limits and fees as necessary. It is your responsibility to review and understand these charges before initiating transactions.
5.5 Transaction Security
To protect your financial information, all transactions are processed using secure encryption technology. We adhere to strict anti-fraud measures to prevent unauthorized access to your funds.
5.6 Source of Funds
You must ensure that all funds deposited into your account are from legitimate sources. UnitedPips reserves the right to request documentation verifying the source of funds in compliance with anti-money laundering regulations.
5.7 Chargebacks and Reversals
In the event of a chargeback or reversal of a deposit, UnitedPips reserves the right to recover any resulting losses or fees from your account balance. You may also be subject to additional charges or account restrictions.
5.8 Negative Balances
Your account must maintain a positive balance at all times. If your account balance becomes negative due to trading losses or fees, you are required to promptly deposit additional funds to restore a positive balance.
5.9 Funding Restrictions
UnitedPips reserves the right to impose restrictions on funding methods or amounts at its discretion. We may also decline deposits or withdrawals from certain jurisdictions based on legal or regulatory considerations.
6. Trading Platform and Access
6.1 Platform Access
UnitedPips provides you with access to our trading platform via secure login credentials. Your access to the platform is conditional upon compliance with these Terms and Conditions.
6.2 Platform Features
Our trading platform offers a range of features, including real-time market data, charting tools, order execution capabilities, and account management tools. You are responsible for familiarizing yourself with the platform’s functionality.
6.3 Order Execution
All orders placed on the platform are subject to execution in accordance with market conditions and our Order Execution Policy. We strive to execute orders promptly, but execution times may vary based on factors beyond our control.
6.4 Market Volatility
Market conditions can be volatile, and prices may fluctuate rapidly. UnitedPips is not liable for any losses incurred due to market volatility or price changes. You are responsible for monitoring your positions and managing your risk.
6.5 Platform Availability
We strive to maintain the availability and reliability of our trading platform. However, we do not guarantee uninterrupted access and may suspend or restrict access for maintenance or technical issues without prior notice.
6.6 Technical Support
UnitedPips provides technical support to assist you with any platform-related issues. Our support team is available during specified hours, and you can contact us via email, phone, or live chat for assistance.
6.7 Unauthorized Access
If you suspect unauthorized access to your account, notify us immediately. We will take appropriate measures to secure your account and investigate any potential breaches.
6.8 Account Suspension
UnitedPips reserves the right to suspend or restrict your access to the trading platform if we suspect any breach of these Terms and Conditions, fraudulent activity, or violation of applicable laws.
7. Intellectual Property Rights
7.1 Ownership of Content
All content, trademarks, logos, and intellectual property displayed on the UnitedPips website and platform are the exclusive property of UnitedPips or our licensors. You may not use, reproduce, or distribute any content without our express written permission.
7.2 License to Use
UnitedPips grants you a limited, non-exclusive, and non-transferable license to access and use the content and features of our platform for personal, non-commercial purposes. This license does not grant you any ownership rights to the content.
7.3 Prohibited Uses
You may not use the platform or its content for any unlawful, unauthorized, or prohibited purposes. This includes, but is not limited to, hacking, data mining, or engaging in activities that disrupt the integrity or performance of our services.
7.4 Third-Party Content
Our platform may include links to third-party websites or content. UnitedPips does not endorse or assume responsibility for any third-party content, and your use of such content is at your own risk.
7.5 User-Generated Content
You may have the opportunity to submit or post content on our platform. By submitting content, you grant UnitedPips a perpetual, worldwide, royalty-free license to use, reproduce, and distribute your content in connection with our services.
7.6 Intellectual Property Infringement
UnitedPips respects intellectual property rights and expects our users to do the same. If you believe that your intellectual property rights have been violated, please contact us with a detailed description of the alleged infringement.
8. Liability and Limitations
8.1 Limitation of Liability
To the fullest extent permitted by law, UnitedPips shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our platform or services, even if we have been advised of the possibility of such damages.
8.2 No Warranty
UnitedPips provides its platform and services on an “as-is” and “as-available” basis, without any warranties of any kind, whether express or implied. We do not warrant that our services will be error-free, secure, or uninterrupted.
8.3 Indemnification
You agree to indemnify and hold harmless UnitedPips, its affiliates, officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising out of or in connection with your use of our platform or violation of these Terms and Conditions.
8.4 Force Majeure
UnitedPips shall not be liable for any failure or delay in the performance of its obligations under these Terms and Conditions due to events beyond our reasonable control, including natural disasters, war, terrorism, cyber-attacks, or technical failures.
8.5 Third-Party Services
Our platform may integrate or provide access to third-party services. UnitedPips is not responsible for the performance, accuracy, or availability of such services, and your use of them is subject to the terms and conditions of the respective third-party providers.
9. Compliance and Legal Obligations
9.1 Regulatory Compliance
UnitedPips operates in accordance with applicable laws and regulations governing forex trading and financial services. We are committed to maintaining the highest standards of regulatory compliance and ethical conduct.
9.2 Anti-Money Laundering (AML)
We implement strict AML policies and procedures to prevent money laundering and terrorist financing. As part of this commitment, we require clients to verify their identity and may request additional documentation to ensure compliance with legal obligations.
9.3 Tax Obligations
You are responsible for complying with all applicable tax laws and regulations in your jurisdiction. UnitedPips does not provide tax advice, and you should consult a qualified tax professional regarding your tax obligations related to forex trading.
9.4 Legal Jurisdiction
These Terms and Conditions are governed by the laws of the jurisdiction in which UnitedPips is registered. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
9.5 Dispute Resolution
In the event of a dispute between you and UnitedPips, we encourage you to contact us to resolve the issue amicably. If a resolution cannot be reached, you may pursue legal remedies in accordance with the applicable laws and jurisdiction outlined in these terms.
10. Communication and Support
10.1 Contact Information
If you have any questions, concerns, or inquiries regarding these Terms and Conditions or our services, you can contact us through the following means:
- Phone: +1 (888) 349-5521 or Email: [email protected]
10.2 Customer Support
UnitedPips offers customer support to assist you with any issues or inquiries related to our platform and services. Our support team is available during specified hours, and you can reach us via email, phone, or live chat.
10.3 Communication Methods
We may communicate with you via email, phone, or other electronic means regarding your account, transactions, or other relevant information. It is your responsibility to ensure that your contact details are accurate and up-to-date.
10.4 Feedback and Suggestions
We welcome feedback and suggestions from our clients to improve our services. By providing feedback, you grant UnitedPips a non-exclusive, royalty-free license to use, modify, and incorporate your suggestions into our platform and services.
11. Miscellaneous Provisions
11.1 Severability
If any provision of these Terms and Conditions is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
11.2 Entire Agreement
These Terms and Conditions constitute the entire agreement between you and UnitedPips regarding your use of our platform and services, superseding any prior agreements or understandings.
11.3 Waiver
The failure of UnitedPips to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
11.4 Assignment
You may not assign or transfer any of your rights or obligations under these Terms and Conditions without the prior written consent of UnitedPips. We may assign our rights and obligations to a third party at our discretion.
11.5 Relationship
Nothing in these Terms and Conditions shall be construed as creating a joint venture, partnership, employment, or agency relationship between you and UnitedPips.
11.6 Notices
Any notices or communications required or permitted under these Terms and Conditions shall be in writing and delivered via email or other electronic means to the contact information provided by you during registration.