How to Create a New Ticket?

To create a new support ticket, follow these steps:

1. Log in to your Client Cabinet.
2. Go to the Tickets section and click on it.

3. On the ticket management page, click Create a New Ticket.

4. In the Subject field, enter a brief description of your issue or question.
5. Choose the appropriate Category that best fits your concern.
6. In the next section, provide a clear and detailed explanation of your issue. Include any relevant details that can help us resolve your query.
7. If needed, attach any files by clicking Attach File and selecting the file from your device.
8. Once everything is filled out and attached, click Submit Ticket to send your request to our support team.

Your ticket will be submitted, and our team will review it as soon as possible.