What Should I Do If My Deposit Doesn’t Show Up?

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If your deposit hasn’t been credited to your account, don’t worry—our team is committed to resolving this promptly.

Steps to Take:

  1. Check Your Payment Source:
    Verify if the deposited amount has been deducted from your payment source (e.g., bank account, card, or wallet).
  2. Submit a Ticket:
    • Log in to your Client Cabinet.
    • Submit a support ticket under the category Deposit Transactions.
    • Provide all relevant payment details to help our team investigate the issue.

Our accounting department will carefully review your case and work to provide a swift resolution. We appreciate your patience!

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